Shipping & Delivery MX

Mexico:

Shipping Method Estimated Delivery Window Costs
Standard Shipping 9-16 Workings Days $MXN149.00
Free - orders ove$MXN 999.00
Express Shipping Not available Not available

Shipping Address

APO/FPO/DPO and P.O. Boxes addresses in all countries are not supported.
The valid address and phone# are the key factors for on time delivery. We strongly suggest you input the address with accurate City-district-street/avenue-house#. The delivery time in remote areas could be extended. Please refer to "my orders-track" for the most updated status.

Shipping Time and Cost
  1. After the order has been placed, our warehouse needs approximately 1-3 days to process your order. You will receive a notification once your order has been shipped. Package's final arrival receiving time=warehouse's processing time+shipping time
  2. In most cases, your package will be delivered within the estimated time of arrival. However, the actual delivery date may be affected by transportation delays, invalid address, customs clearance procedures, weather conditions and other external factors. Please refer to the tracking information for the most accurate delivery date.
  3. During peak sale season, the delivery time of your package(s) may take a little bit longer. Thanks for your patience. Please go to "my orders-_track" to track your order.
Shipping Logistics Issue Follow-up

If you find that your package has not been delivered within the estimated time, please contact customer service within 30 days of the payment date so that the aforementioned issues can be addressed. Please note that: 1) If the tracking information indicates your package has been delivered but you have not received it, or 2) Your package includes missing/incorrect items or other logistics issues, you should contact us within 30 days of the delivery date shown on the tracking information page.

Other Instructions
  1. Shipments will be delivered with duty and tax paid.
  2. All customs duties, taxes, and other fees must be paid by customers in accordance with local customs policies.Taxes are more likely to be applied to an order that has been shipped with Express shipping.
  3. Many countries do not charge import duties on personal parcels under a certain stated value. However, you are still required to pay taxes when the items goods you've ordered from us arrive in your country. Clothes are a commonly taxed item, so we'd strongly recommend you to check.
  4. Canceling items might affect your order's eligibility for free shipping. If, after cancellation, your order no longer meets the criteria for free shipping, you will be required to pay the applicable shipping fee.